Siloed customer data, no single view
Switching from a stitched-together stack to one system
Ecommerce brands that replace fragmented tools with RetentionHQ get an all-in-one retention marketing platform and a forward-deployed marketer who handles the unification, not just the software.
The problem
Reporting means pulling data by hand
When customer data sits in a messaging platform, a data warehouse, a BI tool, and a spreadsheet, no one trusts the numbers without double-checking them. Marketers spend hours reconciling reports instead of acting on them.
What we hear from brands
a chef-prepared meal delivery service: fragmented data forces manual reporting across the messaging platform, the data warehouse, BI, and spreadsheets
a city sports-merch retailer: disparate tools cause data silos and inefficiencies, with no actionable unified data insights
a children's book subscription company: many siloed tools and limited visibility into why sales fluctuate
The new way
CDP and activation, in the same system
Most CDPs only collect data. RetentionHQ also includes email, SMS, push, on-site and app personalization, loyalty, referrals, promotions, and product recommendations, so a unified profile can trigger a campaign without exporting anything to a second platform.
+52.5%
in total revenue YoY
0.37% → 6.1%
of visitors converted to subscribers across the connected journey
150+
ready-to-go integrations available without dev time
How it works
No IT project on your side
Nothing to install
Your developers are not part of this. Setup and day-to-day operation need no engineering support.
Your marketer does the building
Segments, flows, personalization rules, and A/B tests are their work, not a backlog item for someone on your team.
You review, they ship
Keeping up with approvals is the biggest job left on your side once the plan is agreed.
The platform
RetentionHQ in one breath
RetentionHQ unifies a real-time CDP with every channel you need to reach customers, all built on a commerce-specific data model that gives you enterprise-grade capabilities without the enterprise timeline. It processes at 2M requests per minute with responses under 300 milliseconds, so personalization keeps up with real shoppers in real time.
Including
Your forward-deployed marketer
Support that scales down the account load, not up
Instead of pooling customers across a large support team, RetentionHQ keeps each forward-deployed marketer under 15 accounts. Fewer accounts means more meetings, faster replies, and more of the work actually getting done for you.
Fewer than 15 accounts per marketer, versus 60+
4 meetings a month versus 1
Done-for-you flows and A/B tests
Replace your stack
The tools most brands switch off first
Email and SMS usually move first because the pain is loudest there, then recommendations and lead capture follow once the profiles are already unified. Loyalty tends to be last and benefits most.
Replaces
Sendlane
Optimizely
Wisepops
Yotpo
Zapier
Read the cases before you read a pitch
The brands on the site describe what they switched from and what changed afterwards, in their own numbers.